Resend tickets to an attendee
Need to resend tickets to an attendee? Here we'll show you how to locate and download an attendee's PDF tickets.
Once the tickets are downloaded you can send them as an email attachment to the ticket buyer.
Step 1: Go to the Transaction report
From the main menu select Charts & Reports > Event Reports > Transaction and click Report.
⇒ Quick tip
Don't see the event you're looking for? Widen your search by expanding the date range in the search bar.
Step 2: Locate and download attendee's tickets
Scroll down to Ticket Transactions and enter the confirmation number or purchaser name in the search field. Select Download Tickets from the drop-down menu under Order Info.
