Manage account users

Big Tickets has two levels of users: Administrator and Member. As an Admin, you have access to features and settings that Members do not. Below is an explanation of each level and the features Admins can access.

User levels

Administrator

Administrators have full access to the account, including any sub-accounts. Admins can also manage users, issue refunds, view payments, and configure account defaults.

Member

Admins can define Member roles with a customized set of permissions, like allowing certain users the ability to send emails, or view reports.

In this article:

Create a new user

Edit or delete an existing user

Create a new user

1. Click on your username in the top right corner of the page. Select Manage Users from the dropdown menu.

2. Click Add User to get started.

3. Fill in the user's details, including:

Email Address - The email address will be their Big Tickets username.
Password - Create a temporary password for the new user.

4. Designate whether the user is a Member or Administrator

5. Check the box(es) next to the account(s) you want to give the user access access to.

6. Choose which parts of the site you want the new user to access under Available Permissions. Use the > button to add the selected permissions. To grant full access to your account, press the >> button.

Ξ Note

You'll need to provide the new user with their login details, since they won't receive a notification an account was created for them.

Edit or delete an account user

1. Start by clicking on your username in the top right corner of the page and select Manage Users from the dropdown menu.

2. Click More > Delete to delete an existing user. Or, click Edit to edit user settings.

⇒ Quick tip

You can also temporarily disable a Member's account. Just select Disabled next to Account Status.