🎟️ Buy X Get Y: Customizable Ticket Deals for Your Events

By setting up these deals, you can incentivize purchases, increase ticket sales, and create a unique experience for your attendees.


What is Buy X, Get Y?

The Buy X Get Y feature lets you define specific ticket purchase conditions. When customers buy a set quantity of one ticket type, they automatically receive another.

This feature is perfect for promotions like “Buy 1, Get 1 Free” or “Buy 3, Get 2 Discounted, " which help drive more ticket sales while adding extra value for your customers.


Where to Find It

You can access this setting directly under your event’s ticket configuration:

My Events → Manage Events → Edit your event → Tickets → Edit Ticket Type → Advanced Settings → Buy X, Get Y

Select the Buy X, Get Y option for that specific ticket type to enable and customize your promotion.


🆕 New: Customizable Discounts by Ticket

We’ve added a new option that allows you to apply a percentage discount (% off) or a flat dollar amount ($ off) to the “Get Y” ticket type.

This enhancement gives organizers more control over pricing and makes it even easier to create flexible BOGO or multi-ticket promotions.

Examples

  • Buy 1 VIP Ticket, Get a GA Ticket 50% off
  • Buy 3 GA Tickets, Get 1 Child Ticket $10 off
  • Buy 2 Tickets, Get the 3rd Half Price

These discount options help maximize conversions without always giving away tickets for free.


Key Customization Options

Buy X (If customer buys this)

  • Number: Specify how many tickets a customer must buy to qualify.
  • Ticket Type: Choose which ticket type they need to purchase.

Get Y (Then customer gets this)

  • Number: Choose how many tickets the customer will receive.
  • Ticket Type: Select the ticket type they’ll receive.
  • Discount Type: Choose either % off or $ off to apply a discount to the “Get Y” ticket.

Other Options

  • Max Uses per Order: Limit how many times the offer can be applied per order (or choose Unlimited).
  • Combinable: Allow this offer to be combined with others.
  • Start Date / End Date: Control when the offer is active to match your marketing timeline.

How to Use Buy X, Get Y

Early Bird Promotions

Reward early buyers: “Buy 3 GA tickets, Get 1 Free.”

Bundle Deals

Encourage multi-day attendance: “Buy 1 Saturday GA, Get Sunday GA at 50% off.”

Group Incentives

Promote group sales: “Buy 4, Get 1 Free.”

Increase Per-Order Value

Encourage larger purchases by offering discounted add-on tickets.


Example Setups

Simple BOGO

Buy X = 1, Get Y = 1 → “Buy One, Get One Free.”

Buy More, Save More

Buy X = 3, Get Y = 2 at a discount.

Discounted Add-On

Use the new discount option to make the “Get Y” ticket $10 or 20% off instead of free.


Tips for Success

✅ Combine with other promotions for added impact

✅ Use clear start and end dates to create urgency

✅ Promote your offer across email and social channels


Frequently Asked Questions

Q: Can I limit how many times this offer can be used in one order?

A: Yes! Use the Max Uses per Order setting to control that.

Q: What if I only want the offer active during certain dates?

A: Set Start Date and End Date to define your promotion window.

Q: Can customers combine this offer with others?

A: Yes. Check Combinable to allow stacking with other deals.

Q: Can I apply a discount instead of giving away a free ticket?

A: Absolutely. Choose either % off or $ off under “Discount Type” to apply a custom discount to your “Get Y” ticket.


This powerful feature makes rewarding your audience and tailoring promotions to your event’s goals simple. With Buy X Get Y, you’re equipped to boost sales and deliver added value to every attendee.

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