Release Notes November 2024

🚀 Discover the latest updates!

Big Tickets now integrates with Bandsintown and Spotify expanding your event’s reach. Our “Buy X Get Y” feature lets organizers create flexible ticket deals. We’ve polished cart abandonment emails and improved our Apple & Google Wallet support. Plus, you can now customize your PDF ticket headers to add a personal touch! 👇

Want a walkthrough of our new features? Schedule a call with our team.

Big Tickets + Bandsintown

Big Tickets’ new integration seamlessly connects with Bandsintown, giving live music organizers access to 90 million users. This added reach allows organizers to engage listeners directly, boosting event discovery and driving ticket sales.

Buy X Get Y: Custom Ticket Deals

The Buy X Get Y feature on our platform allows you to create flexible "Buy One, Get One" (BOGO) and similar promotional offers that can be tailored to meet the needs of your event.

New Cart Abandonment Emails

We’ve made some exciting updates to our cart abandonment emails to make them more engaging and effective!

Custom PDF Ticket Headers

Make your tickets stand out! With our latest feature, you can now customize the header text displayed on your PDF tickets.

Marketing Reports

Gain insights with our new marketing reports. Clients now have access to page abandonment, cart abandonment, and onsale reminder emails.

Apple and Google Wallet

Seamless ticket integration with Apple and Google Wallet. Making it easy for attendees to add tickets directly to their mobile wallets for quick, contactless entry on event day.

SMS Marketing Opt-In

This feature enhances your marketing efforts by allowing you to collect phone numbers for SMS marketing and export them to a third-party SMS platform.

Waitlist Updates

The Waitlist feature allows potential attendees to sign up for a waitlist once tickets for an event are sold out. We've now added support for the following scenarios:

• Displays status on the waitlist report
• Event organizers can reorder requests
• Ability to redeem directly from the waitlist report
• Bulk actions and filtering by ticket type
• Option to send to waitlist through email campaigns

Features you may have missed

• Set up sold out alerts via SMS and email.
• Customize your confirmation page with cross-sells and sponsors.
• Share event data with stakeholders using shared reports.
• Support for season passes
• Options to customize your checkout buttons for each event
• Enable or disable your onsale reminders by ticket type
• Custom ticket images and attachments for SMS and PDFs
• Upgraded ticket holds to hold back inventory from public sale
• UX updates to our reserved seating
• Send comp tickets through the platform and Eventpro
• New upsell feature with upgrades and add-ons by ticket type
• Support for Venmo as a mobile checkout option
• Embeddable checkout widgets so purchasers never leave your site
• Updated Email campaigns with email list management