Release Notes - April 2025

We’ve rolled out powerful updates designed to help you sell more tickets, keep events secure, and streamline your onsite experience. From waitlist upgrades to automated fraud protection and fee transparency, here's what's new 👇

🎯 New Affiliate Tracking Has Arrived:

Track influencer performance with grouped codes, detailed referral reports, and easy link creation—now built right into your dashboard.

📊 Marketing Report Enhancements

See how well your cart abandonment emails are performing with recaptured ticket and revenue insights.

🧾 Donation Ticket Types

Let supporters give what they want: attendees can now enter custom donation amounts as a standalone ticket type.

🎟️ Waitlist: Now Smarter & More Flexible

Our upgraded waitlist gives you full control with a new “Confirmation Required” mode. Approve redemptions manually, use bulk actions, and filter by ticket type to manage demand like a pro.

💬 Post-Event Emails

Improved styling, thank-you messaging, and support for survey links give your follow-ups a more polished feel.

🔐 Cookie Preferences + Fee Transparency

We’ve added cookie consent tools in the bottom left corner of event pages to meet global privacy standards—without disrupting the ticket purchase flow.

Coming soon: Upfront ticket fee display to comply with the FTC’s new junk fee transparency rule.

🎟️ Comp Ticket Reporting

View exactly when a comp ticket was sent, and enjoy a more intuitive Add Ticket workflow.

👀 Reserved Seating Improvements

Ticket prices now show on the seat map, and we've added smarter filters to the reserved seating report.

🔄 Seated Ticket Exchanges

Exchanging seats? No problem. You can now process exchanges on reserved seating events with improved validations.

🏆 Proven Favorites from Our Last Big Release

Big Tickets + Bandsintown

Big Tickets’ new integration seamlessly connects with Bandsintown, giving live music organizers access to 90 million users. This added reach allows organizers to engage listeners directly, boosting event discovery and driving ticket sales.

Buy X Get Y: Custom Ticket Deals

The Buy X Get Y feature on our platform allows you to create flexible "Buy One, Get One" (BOGO) and similar promotional offers that can be tailored to meet the needs of your event.

New Cart Abandonment Emails

We’ve made some exciting updates to our cart abandonment emails to make them more engaging and effective!

Custom PDF Ticket Headers

Make your tickets stand out! With our latest feature, you can now customize the header text displayed on your PDF tickets.

Marketing Reports

Gain insights with our new marketing reports. Clients now have access to page abandonment, cart abandonment, and onsale reminder emails.

Apple and Google Wallet

Seamless ticket integration with Apple and Google Wallet. Making it easy for attendees to add tickets directly to their mobile wallets for quick, contactless entry on event day.

SMS Marketing Opt-In

This feature enhances your marketing efforts by allowing you to collect phone numbers for SMS marketing and export them to a third-party SMS platform.

Waitlist Updates

The Waitlist feature allows potential attendees to sign up for a waitlist once tickets for an event are sold out. We've now added support for the following scenarios:

• Displays status on the waitlist report
• Event organizers can reorder requests
• Ability to redeem directly from the waitlist report
• Bulk actions and filtering by ticket type
• Option to send to waitlist through email campaigns

📣 In Case You Missed It:

• Set an age restriction for your event.
• Set up sold out alerts via SMS and email.
• Customize your confirmation page with cross-sells and sponsors.
• Share event data with stakeholders using shared reports.
• Support for season passes
• Options to customize your checkout buttons for each event
• Enable or disable your onsale reminders by ticket type
• Custom ticket images and attachments for SMS and PDFs
• Upgraded ticket holds to hold back inventory from public sale
• UX updates to our reserved seating
• Send comp tickets through the platform and Eventpro
• New upsell feature with upgrades and add-ons by ticket type
• Support for Venmo as a mobile checkout option
• Embeddable checkout widgets so purchasers never leave your site
• Updated Email campaigns with email list management

Want a walkthrough of our new features?

Schedule a call with our team below.

If you have any questions or feedback – don’t hesitate to contact us!