How to email attendees with Big Tickets

Whether you're reaching out to past attendees, or you need to get in touch with current ticket holders, you can use Big Tickets Send Emails feature. Follow these steps to create an email to send to attendees.

Step 1: Create email

1. From the main menu select Email Campaigns> Manage Campaigns.

2. Click the green "+New Campaign" Button

3. Enter the campaign name (for your records only).

4. Fill out the required content in Step 1, "Email Setup", including the body and subject of your email. There are multiple functions you can utilize, such as an automated link to your events, a customizable download tickets button, or a generic button to a link you provide. 

Step 2: Select recipients and send time

1. Click Next. Choose a Send Date/Time.

2. Choose who you want to send the email to. You'll see several options:

• Send to entire list - This will send your email to anyone who has purchased tickets to your events through Big Tickets.
• Send to people that have purchased tickets to specific events - This option allows you to choose which event attendees you want to send your email to (instead of sending an email to all purchasers).
• Send to a saved email segment - Send emails to a custom list. Set up email segments under Email Management > Segment Emails.

Step 3: Send email

Click Continue to review your email. Click Save Campaign to save and finish.