🌐 Getting Started Guide: A Quick Overview for New Clients

Welcome to Big Tickets! Whether you're launching your first event or transitioning from another platform, this guide gives you a quick tour of your dashboard, key tools, and where to find everything you need.

📅 Your Dashboard: High-Level Overview

When you log in, you'll land on your Dashboard. This is your event command center:

• Top Tiles show your ticket sales, revenue, visits, and purchases.
• Graphing Tools let you compare sales over time.
• Insights Sidebar includes announcements, device trends, and attendee behavior (like new vs. returning buyers).

This area is ideal for monitoring real-time performance across all your events.

📊 Charts & Reports

All your event reporting lives here. View:

• Transaction reports (who bought tickets and how much)
• Marketing reports (cart/page abandonment, onsale reminders)
• Waitlist reports (see who's waiting and who converted)
• Shared reports (send data access to partners without full admin rights)

🌆 My Events: Creating & Managing Events

This is where you create and manage your event lifecycle:

• Manage Events to update event info, tickets, branding, and more.
• Add Event (Green button top right) starts a new event setup.
• Use Scheduling, Promos, and Integrations to fine-tune your experience.

🔍 Powerful New Search Feature

At the top of your dashboard, click the Search Bar to instantly find:

• Events
• Reports (transactions, affiliate tracking, waitlist, etc.)
• Settings or tools

It’s the fastest way to jump around the platform without clicking through menus.

📅 Track Sales, Revenue, and Attendee Trends

With Big Tickets, you can easily:

• See how this year's event compares to past years
• View attendee insights (mobile vs desktop, returning vs new)
• Track revenue across multiple events, clients, or venues

🚗 Launch and Go

Once your event is ready, publish it with a click and begin selling! You can always return to update tickets, messaging, settings, or branding.