🔗 Client Accounts in Big Tickets

If you're working with multiple clients (like promoters, producers, or regional partners), Client Accounts lets you manage each as a separate organization, all from your admin login. If you need to toggle between different events for one organization, see our Sub-Accounts article →

🧭 What Are Client (Enterprise) Accounts?

Client Accounts are fully independent accounts that can be linked to your admin login via emulation.

Best for:

• Management teams overseeing different event producers
• Multi-client regional or corporate teams

Top bar with "All Accounts" and "Client Accounts - Emulation" options visible

🔄 Switch Between Client Accounts

From the dashboard:

1. Click the Client Accounts link
2. Select the account you want to emulate
3. You'll instantly see the client's dashboard, as if logged in directly

📊 Roll-Up Reporting Across Clients

If your login has access to multiple Client Accounts, you can:

• View aggregate data across all connected accounts
• Compare ticket sales between clients
• Access insights from one place

💸 Send Funds to Different Payout Accounts

Client Accounts can have a unique payout destination. You can:

• Set different bank accounts per client
• Split revenue reporting by account
• Maintain clean financial tracking between organizations

🔐 Control Who Can Emulate Client Accounts

User access and emulation permissions can be customized so your internal team can:

• Access only approved clients
• View dashboards without making changes
• Support clients while maintaining security

Still Have Questions?

If you're not sure whether Client Accounts or Sub-Accounts are the right fit, contact our team, and we'll help you determine the best setup.