🔄 Using Sub-Accounts in Big Tickets

Sub-Accounts are the best way to keep things organized under one login if you manage several events, venues, or teams within a single organization while those individual teams only have access to their designated sub-account. If you're looking for info about managing entirely separate organizations (like different clients), check out our guide to Client Accounts →

🧩 What Are Sub-Accounts?

Sub-Accounts live under a single client account. They're ideal for:

Multi-location event organizers
Organizations that have distinct teams and/or branded festivals
Teams that share staff across brands/events

Each Sub-Account can have its own dashboard, reports, and permission settings.

Shows dropdown with Sub-Accounts like “Brimstone Haunt, LLC” and “20th Century Circus”

📸 View and Compare Ticket Sales Across Years

From the All Accounts dashboard, use the graph to compare ticket sales across multiple years. Toggle between “Aggregate” and “Increment” views to see trends, pacing, and year-over-year performance across all your linked events or organizations.

✅ What You Can Do With Sub-Accounts

Switch between Sub-Accounts using the dropdown menu
Customize access for each team member per Sub-Account
Track ticket sales and reports for that account
Send funds to a different payout account for each Sub-Account (if enabled)

🔐 Managing Sub-Account Permissions

Admins can control which sub-accounts users can access and which tools they can use.

To update permissions:

Click your name in the top right
Select Manage Users
Choose the user and check the sub-accounts and permissions to assign

Admin user settings with account checkboxes and permission assignments

📈 View Ticket Sales Per Sub-Account

Each Sub-Account dashboard includes:

Real-time ticket sales
% sold, daily activity, and gross revenue
Filters to view date ranges or specific events

Table view showing sales by event

💸 Send Funds to Different Payout Accounts

Sub-accounts can have a unique payout destination. You can:

Set different bank accounts per client
Split revenue reporting by account
Maintain clean financial tracking between organizations

Still Have Questions?

Do you need help setting up sub-accounts or adjusting access? Contact our team, and we'll get you squared away.