How do I stop ticket sales?
Whether your event has been cancelled, or you simply want to stop selling a particular ticket type, we make it easy! Just follow the steps below:
In this article:
Stop all ticket sales
End sales for a ticket type
Stop all ticket sales
1. Go to My Events > Manage Events [1] and click on the event name to edit [2].
2. Click on the Tickets tab [1] to edit ticket settings. Edit each ticket to backdate the End Sale Date [2]. This will stop ticket sales and display the No tickets available message on your event page.
⇒ Quick tip
Cancelling an event? Click here for a list of best practices.
End sales for a ticket type
1. Go to My Events > Manage Events [1] and click on the event name to edit [2].
2. Click on the Tickets tab [1] to edit ticket settings. Stop ticket sales for a ticket type by backdating the End Sale Date [2].
3. Click Save Event to save your changes before exiting event setup.