Create a new event
Follow the instructions below to set up a page to sell tickets for your event.
In this article:
Create an event page
Go to My Events > Manage Events and click +Add Event to start creating a new event.
⇒ Quick tip
Have an event that takes place over several days? Click here to learn more about setting up a multi-day event.
Add event details
1. Fill in your basic event info, including:
- Event Name - The name of your event. It should be as short and distinct as possible.
- Event Date / Time - Set a start and end time for your event. The event date/time is shown on your event link, in the confirmation email, and on print-at-home tickets.
- Categories - Attendees can search for events on bigtickets.com by event category. Choose how you want to categorize your event.
- Custom URL - When creating a new event, your custom URL is auto-generated based on the event name. However the custom URL is fully editable.
2. Add an event image (optional - you can add this later). Your event image is the main image shown on your event page; it embodies your event and should capture the experience your attendees can look forward to. THIS OPTION IS NOW ON THE 4TH TAB OF THE SETUP PROCESS. THIS NEEDS TO BE REWRITTEN.
Ξ Note
The event image should be 650 pixels wide and at least 400 pixels tall. Edit your image online at www.canva.com and avoid starting with a small image that you have to enlarge.
3. Provide information about the event location, including:
- Venue - Specify where your event takes place
- Address - The address of the venue. This is shown on your event link and in the confirmation email.
4. Write a clear, short description. Tell people the most important information about your event and why they won’t want to miss it. You can also customize the styling of text, and even add images.
Create ticket types
1. Scroll to the top of the page and click on Tickets to get started. Your first ticket has already been created and all you need to do is fill in the required info:
- Ticket Type - A custom name for your ticket type. The Ticket Type name appears on your event listing, on PDF/mobile tickets, and in sales reports.
- Price - The ticket cost, not including any fees. For free tickets enter $0. There is no service fee added for free tickets.
- Start Sale Date/Time - When ticket sales start.
- End Sale Date/Time - When ticket sales end.
- Quantity - How many tickets are available. Leave it at -1 to sell an unlimited number of tickets. You can change this number at any time, even if your event is published and tickets have been sold.
2. Click Advanced to edit settings for your ticket type (optional).
3. Click +Add Ticket Type to create additional ticket types (optional).
Add questions (optional)
By default we collect the purchaser's name, email and billing address at check-out. Here's where you can create additional questions for attendees to answer during the check-out process.
1. Scroll to the top of the page and click Registration to continue to the last step. To add questions, select the option to Collect information below for each attendee.
⇒ Quick tip
Don't overwhelm ticket buyers with too many questions. This could easily discourage them from completing the check-out process. Use registration questions sparingly and only when necessary to ensure a quick and easy check-out.
2. Click Add Event to save your event. Remember you can go back and edit event details later if needed.
View event pages
An event link is automatically generated when you create a new event. Head over to My Events > Event Links to view your pages.
Details Page - Using this link optional. On this page your event image is displayed, along with the event description, Facebook fan/event page widgets, and a link to the Buy Tickets page.
Buy Tickets - Your direct link to buy tickets.
Publish event
Publish your event to make ticket sales live. Go to My Events > Manage Events and click Publish.
